Privacy Policy
Last updated November 11, 2026 · Applies to the Goalplate app and goalplate website
- We collect what you tell Goalplate (meals, photos, weight, goals) so Sage can coach you.
- We don't sell your data, show ads or share it with advertisers.
- An AI service (Anthropic's Claude) reads your messages and photos to write Sage's replies. It doesn't use them to train its models.
- You can delete your account and everything in it from the app at any time.
Who we are
Goalplate ("Goalplate", "we", "us") makes the Goalplate app, an AI nutrition coach, and this website. Questions or requests: hello@getgoalplate.com.
What we collect
| What | Examples | Why |
|---|---|---|
| Profile | Name (optional), age, sex, height, weight, activity level, goal and goal date, food notes, household habits (people at dinner, rice bowl size, cooking oil), water goal, language | To work out your targets and coach you |
| What you log | Meals, drinks, workouts, morning and night weigh-ins, optional body notes on a weigh-in (bloated, haven't had a bowel movement, poor sleep, sore from a workout, and, only if you turn it on, on your period), water, celebration days, saved family recipes | To track your day and progress |
| Usage and error reports | Which features you use (for example "opened the app" or "used Plan my bowl") and error reports when something breaks (the error message, where it happened, app version and phone type). Never what you eat, weigh or write | To fix bugs and learn which features help. You can turn this off in Settings ("Help improve Goalplate") |
| What Sage remembers | Short notes Sage keeps from your chats so it doesn't have to ask again, such as foods you avoid, allergies and family routines | To make coaching more personal. You can see and delete each one, or turn memory off, on the You tab |
| Chat and photos | Your messages to Sage, Sage's replies, emoji reactions you add to them (and the optional reason after a 👎, which Sage uses to adjust how it replies to you), photos of meals, recipe cards or screenshots you send | So Sage can understand and log your food, and so you can see your history |
| Account | An account ID; your email address if you choose to save your account by email | To keep your data yours and let you sign in on a new phone |
| Feedback | Messages and optional screenshots you send with "Send feedback", your phone type and language | To fix problems and improve Goalplate |
| Service records | When Sage replied, how much AI work it took and its cost | To run Goalplate reliably and keep costs under control |
| Country or region | Your phone's region setting (for example "US") | To show the right crisis help lines |
| Waitlist (website) | Your email, language, where you came from (for example a link from TikTok), and a scrambled, one-way code made from your internet address | To email you once when Goalplate launches and to stop spam sign-ups |
We don't collect your contacts, precise location or advertising ID, and we don't use tracking cookies or ad networks.
Health information
Much of what you share with Goalplate is health-related (food, weight, body measurements, goals, and anything you tell Sage about your health). We use it only to provide Goalplate's coaching features you ask for, to keep you safe (for example, showing help lines), and to run and improve the service. We never sell it or use it for advertising. Goalplate is not a healthcare provider, and this information isn't covered by HIPAA.
Body notes and the period note. Body notes are optional and only help Sage explain day-to-day changes on the scale. The "On my period" note is off unless you turn it on in Settings, and we store only that a weigh-in carried the note: no cycle dates, no predictions and no calendar. We use body notes for nothing else and never share them beyond the services that run Goalplate (listed below). You can remove a note by editing or deleting the weigh-in, turn the period note off at any time, or delete everything with your account.
Who helps us run Goalplate
We share data only with service providers that process it on our behalf:
- Supabase stores your account, logs, chat and photos, and runs our server code.
- Anthropic (the Claude AI) receives your message, any photo you send and the context Sage needs (your targets, today's log, recent chat) to write each reply. Under Anthropic's commercial terms, this data isn't used to train its models.
- USDA FoodData Central receives food names (not who you are) so we can check nutrition numbers.
- Open Food Facts receives the barcode numbers you scan (not who you are) to look up package labels.
- Resend sends sign-in codes and launch emails to your email address, from getgoalplate.com.
- Netlify hosts this website.
- Apple distributes the app; Apple's own privacy policy covers what Apple collects.
We may also share information if the law requires it, to protect someone's safety, or as part of a sale or merger of Goalplate (you'd be told, and this policy would still apply to your data).
How long we keep it
We keep your data while you have an account. If you delete your account, we erase your profile, logs, chat, photos, recipes and feedback right away; backups held by our providers cycle out within about 30 days. Waitlist emails are deleted after launch emails go out, or sooner if you ask. Anthropic may keep the data it receives for a limited time under its own policies, for safety and abuse monitoring.
Your choices and rights
- Delete everything: You tab → Delete my account.
- Fix or remove things: edit or delete any entry, weigh-in, recipe, celebration or memory in the app.
- Get a copy, or ask anything: email us and we'll reply within 30 days. Depending on where you live (for example California, Texas or Washington), you may have rights to access, correct, delete or get a copy of your data, to withdraw consent, and to appeal our decision. We won't treat you differently for using them.
- Waitlist: email us to be removed.
Security
Your data travels over encrypted connections, is protected so each account can only reach its own data, and photos are stored privately. No system is perfect, but we work to protect your information and will tell you if a breach affects you.
Age
Goalplate is for adults 18 and older. We don't knowingly collect data from anyone younger; if you think a child has used Goalplate, email us and we'll delete it.
Changes
If we change this policy, we'll update the date above and, for important changes, tell you in the app before they apply.